Where is my beanie?
The beanies are a PREORDER item that will take 4-6 weeks to manufacture being shipped out
How do I track my order?
In our "Chat" feature we can look up your tracking with your order number and info
How to wash beanies?
Beanies are sensitive to heat so wash in cold water and hang dry or dry on low heat
Return and Refunds?
We do not offer refunds or returns unless the item was not delivered
Tracking says returned to sender or has not departed facility?
Chances are there's an issue with the given address and the shipping company was unable to deliver the address or it was unclaimed.
Partial or full refunds are available in that case.
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or through email at firstname.lastname@example.org
Please get in touch!